Infrastructure & Cloud

Support Engineer | Join a Tech Driven Company

Be more than the person who fixes IT issues. Become a key decision-maker connecting people, technology and business.

Our partner is a well-established international organisation with a strong presence in Europe and a technology-driven environment. To strengthen its IT team, they are looking for a Support Engineer who enjoys being at the centre of the action.

This is not a traditional ticket-driven support role. You will work closely with different teams, stakeholders and users across the organisation, giving you the opportunity to understand the bigger picture, influence decisions and actively contribute to how IT services evolve.

Support Engineer - The Role

Provide 1st and 2nd line IT support to internal users and ensure a high-quality user experience.
Act as a key point of contact between users, IT teams and external partners.
Analyse incidents and recurring issues, contributing to root cause analysis and continuous improvement.
Manage and support workstations, hardware, software, user accounts and IT services.
Participate in discussions and initiatives where your technical expertise helps influence decisions and priorities.
Take ownership of IT challenges and contribute to improving processes, tools and ways of working.

Support Engineer - The Profile

Experience in an IT Support, Service Desk or Support Engineer position.
Good knowledge of Microsoft environments, including Windows, Microsoft 365 and user management.
Familiarity with Active Directory, Entra ID and endpoint management is a strong asset.
A proactive mindset with the confidence to take ownership and make decisions.
Strong communication skills and the ability to interact with different stakeholders and personalities.
Fluent in English, with knowledge of French and/or Dutch being an advantage.

Support Engineer - The Offer

A role with real visibility and decision-making impact, beyond traditional IT support.
Daily interaction with multiple teams and stakeholders across the organisation.
A stable and international environment with long-term career perspectives.
The opportunity to develop your technical and business knowledge through diverse IT projects.
A competitive salary package including attractive extra-legal benefits.
A flexible working environment with a strong focus on collaboration and autonomy.

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