ServiceNow Developer

Key Responsibilities

• Understand and interpret functional designs based on business needs
• Design technical solutions and process structures
• Create and execute test cases
• Prepare solutions for production use
• Maintain and update technical documentation
• Perform peer reviews and quality checks
• Analyze and resolve incidents and defects
• Perform technical integration testing with connected systems

ServiceNow Responsibilities

Within the ServiceNow team, you will work on the automation and improvement of key IT processes, including:

• Asset & Configuration Management
• Service Agreements & Release Management
• Incident & Problem Management
• Continuity & Operations Management
• Future domains such as Vulnerability Management and Pentesting

You will:

• Analyze, design, and test processes on the ServiceNow platform
• Design and test integrations between ServiceNow (cloud) and on-prem/cloud applications
• Translate business needs into clear technical designs
• Solve complex incidents with a focus on operational excellence
• Collaborate with cross-functional teams

Profile

Technical Skills

• Strong experience with ServiceNow
• Good understanding of JavaScript fundamentals (or another programming language)
• Strong general IT knowledge
• Experience with incident management and root cause analysis
• Experience with testing and quality assurance

Soft Skills

• Strong analytical and problem-solving skills
• Proactive, independent, and eager to learn
• Team player with good communication skills
• Practical and results-driven

Languages

• Fluent in English

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