Infrastructure & Cloud
Service Desk Engineer | Be the IT Support Excellence
This role is designed for a proactive IT professional who loves turning tech challenges into seamless solutions.
You will be the primary point of contact for technical issues, ensuring smooth operations and a positive experience for all employees. 🚀
Service Desk Engineer – What's the job about ?
- Provide first-line support for hardware, software, access, and connectivity issues.
- Troubleshoot and resolve technical incidents efficiently, escalating when necessary.
- Manage user accounts, permissions, and IT assets in line with company policies.
- Document issues, solutions, and procedures to maintain a knowledge base.
- Collaborate with IT teams on projects, upgrades, and process improvements.
Service Desk Engineer – Who You Are
- Strong experience in IT support or service desk roles.
- Hands-on expertise with Windows, Office 365, and common enterprise applications.
- Excellent troubleshooting and problem-solving skills.
- Clear communicator in French, English and Dutch, able to assist users with varying technical knowledge.
- Team-oriented, proactive, and detail-focused.
Service Desk Engineer – The Offer For You
- Opportunity to own and enhance the day-to-day IT support experience.
- Exposure to IT operations and projects across the organization.
- Competitive salary and benefits package.
- Continuous learning and skill development in IT systems and support.
- Flexible work arrangements supporting a healthy work-life balance.
Voordelen
Maaltijdcheques
Onkostenvergoeding
Telefoon en abonnement
Interne & externe trainings
Hospitalisatieverzekering
Groepsverzekering
Eindejaarspremie(s)
Team-building & incentives
Telewerken
3 dagen telewerken
Glijdende uuren
Flexibele vakantiedagen
32 vakantiedagen
Cafetariaplan
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