Infrastructure & Cloud
IT Officer | 1st & 2nd Line Support
New year new goals ? Join a structured company and learning while keeping improving your skills. Here the chance you were looking for!
Our partner, a leading company in Belgium, is looking for a junior/medior IT Officer to join their team of 5 talented IT engineers. 🇧🇪
A multicultural environment where you will be coached and trained, all while putting in practise your expertise.
IT Officer - The Role
- Provide 1st and 2nd line support to end users across multiple offices.
- Troubleshoot hardware, software, and basic network issues (laptops, printers, mobile devices, VPN, Wi-Fi).
- Install and configure workstations, operating systems, and standard business applications.
- Manage user accounts and permissions (Active Directory / Microsoft 365).
- Escalate complex incidents to 3rd line or vendors while ensuring SLA follow-up.
- Support onboarding/offboarding and IT equipment lifecycle management.
- Contribute to IT documentation, security practices, and continuous improvement.
IT Officer - The Profile
- 1 to 4 years of experience in IT support or service desk roles.
- Good knowledge of Windows, Microsoft 365, and Active Directory.
- Basic understanding of networking concepts (TCP/IP, DNS, VPN).
- Customer-focused, proactive, and solution-oriented.
- Able to work independently and as part of a team.
- Fluent in English and French and Dutch.
IT Officer - The Offer
- International and multi-site IT environment.
- Training and coaching.
- Opportunities to grow technically and professionally.
- Collaborative team with room for autonomy.
- Competitive salary package aligned with experience.
Benefits
Meal Vouchers
Net Expenses
Company phone & subscription
Internal & External trainings
Group Insurance
Health Insurance
Team-building & incentives
2 days remote
Flexible working hours
Flexible holidays
At Sander, we treat each application with the strictest confidentiality!
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