The Role:

We are looking for a Customer Success Officer to join our dynamic team! Your mission: to be the main point of contact for our clients after the contract is signed, ensure their satisfaction, and secure their trust for future collaborations.

Your Responsibilities:

• Support our clients to ensure a high-quality experience.
• Understand their recruitment needs and propose suitable candidates.
• Identify and source candidates who match our clients' expectations.
• Guide clients throughout the recruitment process.
• Build a trusted relationship to ensure contract renewals.

• A bachelor’s degree (HR, business, or a relevant field).
• Prior experience in recruitment is a must.
• Strong client relationship skills and the ability to build trust.
• Organized, responsive, and proactive.
• Proficiency with digital tools and online recruitment platforms.
• Knowledge of the construction or industry sectors? A bonus!

• A young, fun, and ambitious team.
• Varied challenges and real opportunities to excel.
• An attractive package with extra-legal benefits.
• Great offices and a friendly atmosphere.